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Embedded Networks, Simplified.

We help building operators, owners' corporations, and developers navigate the complexities of embedded network compliance with confidence and clarity. We work with the majority of embedded network authorised retailers.

Benefits of Embedded Networks

When structured and run correctly, embedded networks offer significant advantages for both consumers and building operators.

Lower Electricity Prices

Benefit from lower priced electricity resulting from the bulk purchase of electricity at the gate.

Renewable Integration

Gain the capacity to integrate renewable energy generation, energy storage, and electric vehicle charging.

Grid Service Provider

Use the embedded network as a service provider to the wider distribution grid, creating new revenue streams.

It's important to recognise that the benefits of embedded networks are not always realised. Compliance Quarter can help ensure that they are.

Choosing Your Path

Understanding the three primary business models is the first step to ensuring compliance and maximising the value of your embedded network.

Your Compliance Partner

From initial assessment to ongoing oversight, we provide end-to-end support to ensure your embedded network is and remains fully compliant. We handle the complexity so you can focus on your core business.

Options Assessment
We help you choose the right embedded network model for your needs.
  • Review of your property and tenant profile
  • Analysis of potential cost savings and revenue opportunities
  • Assessment of compliance requirements for each model
  • Recommendations tailored to your specific situation
Regulatory Advice
We provide expert guidance on all applicable regulations.
  • Explanation of relevant laws and guidelines
  • Assistance with exemption applications
  • Ongoing monitoring of regulatory changes
  • Advice on compliance best practices
Compliance Checks
We ensure your embedded network meets all regulatory requirements.
  • Regular audits of your operations
  • Verification of metering compliance
  • Review of tenant contracts and billing practices
  • Identification of potential compliance gaps
Third-Party Oversight
We oversee your third-party partners to ensure they meet their obligations.
  • Due diligence on potential partners
  • Performance monitoring and reporting
  • Contract compliance reviews
  • Risk management and mitigation strategies
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Navigating the Rules

The regulatory landscape is divided. Understanding the key differences between the National Framework and Victoria's specific rules is crucial.

National Energy Customer Framework (NECF)

Applies in NSW, ACT, SA, TAS, QLD

Under the NECF, the Australian Energy Regulator (AER) governs the space. You'll need to secure both a network exemption and a retail exemption. These come with strict conditions covering consumer protections, pricing, and access for other retailers.

A key feature is the focus on tenant choice. You must facilitate a process for tenants to 'opt-out' and choose their own energy provider, which can be operationally complex. Recent changes, like the three-year agreement cap in NSW, aim to enhance this flexibility.

Victoria's Framework

A unique system for Victoria

Victoria operates under its own set of rules, primarily the General Exemption Order. While the AER still oversees the network exemption, the retail and distribution aspects are handled differently. This creates a distinct compliance environment.

The Victorian framework has specific requirements around renewable energy for new networks and its own set of consumer protection measures. Understanding these local nuances is essential for any operator in the state to avoid compliance breaches.

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Protecting Your Investment and Your Tenants

Beyond the business model, several critical compliance areas require constant attention to avoid costly fines and reputational damage.

Pricing & Opt-Out

Ensure your pricing is fair and provide a clear path for tenants who wish to choose another retailer. This is a major focus for regulators.

Life Support Protections

Identifying and protecting tenants who rely on life support equipment is a non-negotiable responsibility with strict procedures to follow.

Metering Compliance

Every meter must be pattern-approved, accurate, and maintained under the National Measurement Act to prevent billing disputes.

Stay Ahead of Change

The energy landscape is constantly evolving. We send monthly regulatory updates to our clients to ensure they are always aware of what's changing, what's new, and what's next.

  • Upcoming Regulatory Changes

    Get advance notice of new rules and guideline changes so you can prepare your business.

  • Recent Enforcement Matters

    Learn from real-world examples of enforcement actions to avoid common pitfalls.

  • Actionable Recommendations

    Receive clear, concise recommendations for the month ahead to ensure you can respond to regulatory changes before they occur.

A Crucial Service for Owners & Operators

Our updates are an essential tool for anyone who owns or operates a property with an embedded network. They provide the foresight needed to manage compliance proactively, mitigate risks from new legislation, and make informed strategic decisions, protecting your investment and reputation.

Try the Operator Simulator

Step into the shoes of an embedded network operator. Make decisions on pricing, infrastructure, and compliance, and see how they impact your bottom line and tenant happiness.

Click to Launch Simulator

Check Your Compliance

Use our quick self-assessment tool to get a high-level overview of your compliance state against the AER's Network Exemption Guideline.

Frequently Asked Questions

Quick answers to common questions about embedded network compliance.

Ready to Talk?

Let's discuss your project. Fill out the form, and one of our compliance specialists will be in touch to schedule your free, no-obligation assessment.